Shipping policy

SHIPPING POLICY

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OVERVIEW

At Shrey Online, we aim to deliver your orders in a timely, safe, and efficient manner. This Shipping Policy outlines our order processing, delivery timelines, and other important details.

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1. ORDER PROCESSING

• All orders are processed within 24–48 hours after confirmation
• Orders are processed on business days (Monday to Saturday)
• Orders placed on Sundays or holidays will be processed the next working day

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2. SHIPPING TIME

• Delivery is completed within 5–7 business days from dispatch
• Delivery timelines may vary based on your location

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3. SHIPPING CHARGES

• We offer Free Shipping on all orders across India

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4. ORDER TRACKING

• Once your order is shipped, you will receive tracking details via SMS/Email
• You can track your order using the provided tracking link

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5. DELIVERY DELAYS

While we strive for timely delivery, delays may occur due to:
• Weather conditions
• Logistics or courier issues
• High order volume or unforeseen circumstances

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6. INCORRECT ADDRESS

• Please ensure your shipping details are correct
• We are not responsible for delays caused by incorrect address details

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7. FAILED DELIVERY ATTEMPTS

• If delivery fails due to customer unavailability, courier may reattempt delivery
• Repeated failed attempts may lead to order cancellation

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8. CONTACT INFORMATION

For any shipping-related queries, contact us:

 Email: support@shreyonline.com
 Phone: 7426956114 (Call / WhatsApp)
 Address: A-135, 3rd Floor, A-Block, Shastri Nagar, Delhi – 110052
 Hours: 10 AM to 7 PM

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